Client Care
Shipping, Returns & Care
Shipping
Orders are carefully packed and dispatched within 2 business days. Standard delivery within the US takes 3–5 business days. Shipping is complimentary on all orders over $150.
Gifting
Every order arrives in our signature ivory packaging. Add a handwritten note at checkout.
Returns
Unopened, unused items may be returned within 30 days of delivery for a full refund. Opened diffusers cannot be returned.
Diffuser Care
Follow the instructions supplied with your diffuser for setup, cleaning and compatible oils.